We just wanted to say thank you for your expertise in teaching us in how to 'listen' to our new little staffy cross rotty? All your advice made so much sense and when put into practice has resulted in a well behaved dog. Thank you also for talking to us Monday night (public holiday) and helping us with our puppy's crying at night. After doing what you suggested she didn't cry / bark every few hours like all the other nights. It was such a relief! Having now experienced 'dog listening' I wouldn't bring a dog up any other way. We can not thank you enough.